Help

Can I take these assessments on a tablet or mobile browser?

Yes. Our assessments can be completed on a phone or tablet. We highly recommend using landscape mode when using these devices.

Can I return to the assessment if I didn’t complete it?

If you need to leave the test battery before completing all the tests, you may do so. Just log back in the same way. Note however that a test that has a timer running will not allow you to leave and come back. Tests that are untimed can be stopped at any point and then returned to later. In those instances, we recommend getting to the bottom of the page and clicking on “next page” before leaving so that your responses are not lost.

What do I do if I receive an Error message?

You may be receiving this error due to either an internet interruption or browser issue. To confirm your assessment was successfully submitted, log back in using your initial login information. You will be able to press the final submit button or resume the assessment from where you left off if necessary.

Disability/Accommodations

In the event you have a disability for which you require reasonable accommodations for employment testing under applicable law, it is your responsibility to promptly notify the Employer, individual or other organization that has asked you to use the Service to request such accommodations.

Additional Support

For support, please contact us at 440-247-7976 or talentsolutions@herbein.com. Please reference your User ID when contacting us.